FAQs

1. How can I place an order on Xyroxa?

Simply browse our store, select your favorite product, add it to your cart, and proceed to checkout. It’s quick and secure.

2. What payment methods do you accept?

We accept all major payment options – Debit/Credit Cards, UPI, Net Banking, and Cash on Delivery (if available).

3. How long does delivery take?

Orders are usually delivered within 5–10 business days, depending on your location. You will receive a tracking link once your order is shipped.

4. Do you offer free shipping?

Yes ✅ we offer Free Shipping on orders above ₹999.

5. Can I return or exchange a product?

Absolutely! We have a 7-day easy return policy. If you receive a defective or wrong product, just contact us at luxuryhubonline@gmail.com or call us at +91-9983195914.

6. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email/SMS which you can use to track your order in real time.

7. Are the products genuine and good quality?

Yes, all our products are handpicked and quality-checked before shipping to ensure customer satisfaction.

8. What if I have more questions?

You can always reach us at luxuryhubonline@gmail.com or call/WhatsApp us on +91-9983195914. Our team will be happy to assist you.